Order Process
All in stock items are shipped on the Tuesday or Friday following your order day. Orders received before 8am on these days will be included in that days post. Custom orders could take up to 4 weeks. If something is urgent just let me know, and I will do my utmost to be speedy.
Delivery Costs
Once dispatched, orders are sent in a 2-4 day shipping service.
- Free delivery over £75
- Standard shipping (2-4 business days after dispatch) – £4.00
- Faster dispatch and shipping can be arranged at cost
Returns Process
Should you be unhappy with your in stock purchase I am happy to accept returns in line with my terms and conditions. Custom orders are not eligable for return unless there is an unlikely fault with the item, in which case please contact me and a refund will be available.
To arrange a return, please use my contact form. The customer is responsible for paying the return postage. If an exchange is arranged, then the customer will pay the return postage, and I will cover the cost of sending the exchange item which I will do once the returned item has been received.
Once arranged, returns should be sent to:
To Dye For
Yew Tree Cottage,
Berth Ddu,
Rhosesmor,
Mold.
CH7 6PS
